Returns and Cancellations Policy

TestNowandGo Returns & Cancellations Policy

COVID-19 At-Home Test Kits

All sales are final.

Due to the nature of our products, TestNowandGo does not offer Returns, Refunds or Exchanges of any kind for sales of COVID-19 tests, including Antigen and PCR At-Home Test Kits.  This includes shipping and handling fees.

COVID-19 Appointment Cancellations

We understand that situations arise where you must cancel or reschedule your appointment. 

Cancellations & Rescheduling

To cancel or reschedule an appointment, you must provide 24 hours’ notice to receive a refund in full.  This will allow us to fill your appointment with another customer.

For cancellations, please contact us at or via phone at 888-527-0729.

All refunds are processed back to your original payment method.  Refunds may take 5-7 business days to reflect on your bank statement based upon your financial institution.

No shows will not be refunded and cannot reschedule.